progress
28th Feb Project assigned and confirmed
5th Mar Looked over current Community Online Concept
9th Mar Went through Community Online operating model
16th Mar Analysed requirements to meet customer voice
22nd Mar Looked at options for social collaboration solutions
23rd Mar Looked at current use of Yammer by FTO leadership team
24th Mar Constructed possible operating model
30th Mar Constructed possible operating model
3rd Apr Started putting together document evaluating tools
5th Apr Analysed the advantages and disadvantages of Newsgator
24th Apr Compared Newsgator, Yammer and in house developed Sharepoint addon
27th Apr Analysed Security aspects of tools
1st May Looked into Telligent Enterpries, SocialText and Chatter tools
4th May Working on document outlining advantages of a social collaboration tool
8th May Working on document outlining advantages of a social collaboration tool
15th May Looking into how other companies how utilized social collaboration tools
18th May Analysing Newgator 2010 and upgrade of Sharepoint
24th May Developing demand picture
25th May Discussion on options if Sharepoint is not updated from 2007 to 2010
31st May Developing demand picture
25th June Analysing current Yammer activity
26th June Attended online Newsgator seminar
10th July Notified that there will be no upgrade to SharePoint 2010, instead update to 2013 next year
10th July - Aug 23 Waiting for Andrew J to be available in order to proceed
24th Aug Meeting with Andrew J - discussing next step
27th Aug Meeting with Andrew J - discussing next step
28th Aug Decided that Yammer is no longer suitable platform - ServiceNow more appropriate and can be used as a complete IT Tool
29th Aug Research on ServiceNow
30th Aug Research on ServiceNow
10th Sep ServiceNow available in pre production environemnt - waiting for access
19th Sep Granted access to certain areas of systems
20th Sep Starting implementation of IS Community
21st Sep Developing IS Community
22nd Sep Developing IS Community
24th Sep Security Issues not allowing implementation
25th Sep Understanding how to further customize and extend functionality in another test environment
26th Sep Understanding how to further customize and extend functionality in another test environment
27st Sep Regained access to ServiceNow - still some functionality missing
1st Oct Attended ServiceNow workshop - overview of the role ServiceNow intends to play in Fonterra
2nd Oct Developing IS Community
4th Oct Design Evaluation with Fonterra IS staff as participants
5th Oct Redesigning Interface
6th Oct Realized that cloud service is not available - not able to work on it during the weekend
8th Oct Notified Fonterra that Fonterra instance of ServiceNow not available - waiting for vendor to get back
9th Oct ServiceNow is available again - continue development
10th Oct Developing IS Community - trying to resolve issues with implementing LiveFeed
11th Oct Developing IS Community
12th Oct Design Evaluation with Fonterra IS staff as participants and then redesign aspects of interface
13th Oct Developing IS Community
14th Oct Developing IS Community
15th Oct Developing IS Community
16th Oct Discussing future work
17th Oct Winding up and temporary hand over