Travel Information

Travelling to Auckland

December is one of the busiest months when travelling to and in New Zealand. It is the beginning of summer. Tourists flock to New Zealand, expatriate New Zealanders return for the Christmas holidays, and New Zealanders go overseas to visit friends and family. International students return home for the summer holidays. Because New Zealand is a small country, the capacity of airlines and other operators such as hotels does not scale overly well. Therefor, we strongly advise that you make your bookings as soon as possible to avoid inconvenience and extra expense at a later date.

The information below is intended to give you some orientation, without any claim to completeness:

Travelling to Auckland from overseas

As a general rule of thumb, travel on long-haul eastbound sectors is almost always overnight. Westbound longhaul from New Zealand is usually during the day, however, many of the connecting flights from Asia to Europe are also long night flights. Those airlines that have daytime flights available are usually the larger airlines which may have more than one flight a day to the chosen destination in Europe.

If you are planning to holiday in New Zealand before or after the conference, you may wish to consider a "forked" flight that sees you arrive in Christchurch and leave from Auckland, or vice versa.

From Japan

The only airline that currently flies directly nonstop from Japan to New Zealand is Air New Zealand.

There are six flights a week from Narita, with daily departures except on Fridays. All flights are overnight and depart from Narita, arriving into Auckland the next day. Direct flights take around 11 hours. The flights on Saturday, Monday, and Tuesday are 767s and have an extra stop at Kansai International before continuing to Auckland - good news for participants from the area, but an extra three hours travel time if you come from Tokyo! The rest of the flight use the newer 777s. On the return leg, all flights to Narita from Auckland seem to be nonstop, departing every day except Wednesday and Thursday.

From Osaka (Kansai International), there is a nonstop flight departing 5:30 pm on Fridays; on Wednesdays and Thursdays, there is a stop in Narita; on Saturdays and Sundays, Air NZ will take you all the way to Christchurch before flying you back up to Auckland. In either case, that's about three to four hours extra flying or sitting in lounges. On the way back, all flights are nonstop and direct, and operate every day except on Monday and Tuesday. All Osaka flights are on 767s - take work or your iPod along.

If you see Japan Airlines (JAL) advertising flights to New Zealand, be aware that these are all either codeshare with Air New Zealand on Air New Zealand operated aircraft, or connect via Australia. Note that if you have an Australian connection, you may need a transit visa for Australia. Please consult your travel agent.

If you cannot get a direct flight to New Zealand, your next best options are:

From other countries in Asia
  • Korea: Korean Airlines has daily flights overnight from Incheon
  • Taiwan: no direct flights to New Zealand. The quickest connections seem to be via Hong Kong with Cathay Pacific or combinations of Cathay Pacific and Air New Zealand. Other connections are possible via Japan and Korea.
  • Singapore: Singapore Airlines is your best option, with two flights a day, one of which is not overnight but leavs early and arrives pretty late at night. There are also daily connections via Australia and Christchurch with codeshare partner Air NZ, however these add considerably to the travel time. Routes via Australia (Sydney and Brisbane) are also served by Qantas.
  • China: Air New Zealand has direct overnight flights from Beijing Thursdays and Saturdays, and from Shanghai Fridays, Sundays, and Tuesdays. Cathay Pacific flies direct from Hong Kong twice a day overnight, every day of the week. Air New Zealand also fly daily from and to Hong Kong enroute to London.
  • Malaysia: Malaysia Airlines flies nonstop from Kuala Lumpur daily overnight except Tuesday and Sunday, and returns daily except Monday and Wednesday.
  • Thailand: Thai Airways flies directly overnight from Bangkok every day except Friday.
  • India and other south Asian countries: No nonstop service, but your best options are probably Singapore Airlines or Cathay Pacific for one-stop flights.
  • Middle East: No nonstop service, but your best options are probably Singapore Airlines or Cathay Pacific for one-stop flights, or Emirates.
From Australia

Too many options to list, with Air New Zealand and Qantas having the most flights and destinations in both countries. Emirates seem to provide good price competition to the local carriers across the Tasman. If you need to connect through Eastern Seaboard airports and you think about using two different airlines to get to and from your intermediate destination, note that some discount airlines let you only book tickets sector-wise and have the nasty habit of offering flights for sale that don't ever take off. Instead, they will send you a notification along the lines of "Good news, your flight has changed!", telling you that you're now going via someplace far off the direct route. This will almost certainly mean that you will miss your connection to NZ.

From North America and Mexico

When booking flights from North America, please remember that you will be crossing the International Date Line - this means if you catch an overnight flight to NZ on, say, Friday, you will not arrive on Saturday morning but on Sunday morning local time! Conversely, going the other way, e.g., leaving NZ on a Thursday night, gets you to the Americas on Thursday lunchtime.

The traditional transpacific gateway to New Zealand has been Los Angeles. Air New Zealand and Qantas operate daily nonstop flights on this route, but buyer beware. Cheaper fares on this route could see you going via Sydney or Melbourne instead with both airlines, adding a whopping six hours flight to the journey, and of course a stopover in Australia. Air NZ may also send you on a nighttime island-hopping odyssey through the Pacific, with scenic destinations such as Rarotonga (Cook Islands), Tonga, or Samoa along the way. These make great stopovers if you book them on purpose and stay a few days, but are a nightmare if you're not being told about it before boarding the plane in Los Angeles. Also, many New Zealanders now avoid Los Angeles because of the lack of proper transit facilities and inconvenient security arrangements. If you change planes at LAX and you come from outside the US, you will spend several hours under armed guard in an austere windowless lounge with alarmed doors - if you must take this route, take a good book and some nibbles, and make sure you go to the toilet while you're still on the incoming plane.

San Francisco has in recent years been added back into the list of North American gateways, as has Vancouver, both of which are connected via direct Air New Zealand flights now. The San Francisco run operates daily overnight, and the Vancouver run operates Wednesdays, Fridays, Saturdays and Sundays only, overnight, with return flights also on Wednesdays, Fridays, Saturdays and Sundays. flights.

Honolulu also has overnight direct flights on Fridays and Mondays, with the return legs on Tuesday and Saturday being daytime flights.

Other connection options exist with Air Pacific via Fiji and Air Tahiti Nui via Papeete (Tahiti)

From South America

LAN Chile have a nonstop service from Santiago to Auckland (13 hours) daily except Wednesdays, and return daily except Fridays. There's also a connection option via Papeete (Tahiti) once a week.

Aerolineas Argentinas have a nonstop service from Buenos Aires to Auckland (13 hours) daily except Thursdays and Saturdays, and return daily except Mondays and Saturdays.

Qantas have a nonstop service from Buenos Aires to Sydney three times a week (14.5 hours), which connects with the last flight to Auckland in the evening.

From Europe

Europeans are spoilt for choice when flying to New Zealand - almost any direction will do and you can visit any continent but Antartica enroute on a stopover with only a few hours difference in total flying time.

Popular routing options include:

  • with Air New Zealand to Auckland via Los Angeles or Hong Kong - can also be done as a Round-the-World trip. Note that there is a larger luggage allowance on flights via North America. Note the warning about Sydney detours on the Los Angeles to Auckland leg and on the delights of transit in Los Angeles under "North America" above.
  • with Cathay Pacific via Hong Kong
  • with Singapore Airlines via Singapore
  • with Thai Airways via Bangkok.
  • with Korean Airlines via Seoul (Incheon) - note that this may include an overnight in Incheon
  • with JAL/Lufthansa and Air New Zealand via Japan - note however that we would prefer if you did not choose this routing option in the days before and after ISITA2008, as you will probably have more choice than our Japanese colleagues whose seats you may be taking. Note that this may also involve an overnight stay on the return trip.
  • with Emirates via Singapore, Bangkok, and various Australian cities. Emirates has a good feeder network into Europe, however some of the flight routes from Europe can zig-zag considerably on the way here and back. While Europe-Dubai-Brisbane-Auckland may be an attractive option, it has two extra stops compared to a flight via Hong Kong if you originate from a hub city such as London or Frankfurt, for example. The same fare might see you go Auckland-Melbourne-Bangkok-Dubai-Europe on the way back - a much longer trip especially since you're flying against the prevailing winds. Pay attention to the details when booking.
  • with Qantas via Asia and Australia.
  • with Qantas via North America, connecting with other One World airlines.

A more unconventional but entirely feasible route is with British Airways to Johannesburg and onwards with Qantas to Sydney and Auckland. Or try routing via South America!

Also, if you're not a member of a frequent flyer programme yet, it may be worth investigating joining the one of the airline you're flying with - given the distance you're flying, you may even qualify for a reward by the time you return home.

From South Africa

Qantas has a daily service to Sydney which connects with a flight to Auckland, currently five times a week (daily except Tuesday and Saturday). On the return leg, it's a daytime flight every day except Tuesday and Saturday, with an extra service being added on Tuesday from December 16 onwards. South African Airways codeshares on these flights but will take you as far as Perth on their own aircraft, from where you can catch a direct flight on Air New Zealand to Auckland.

Travelling to Auckland from within NZ by air

If you are planning to holiday in NZ before , you may wish or need to travel to Auckland by air.

Air New Zealand is the national flag carrier with the most extensive network, serving Kaitaia, Kerikeri, Whangarei, Auckland, Hamilton, Rotorua, Tauranga, Whakatane, Gisborne, Napier, Taupo, New Plymouth, Palmerston North, Wanganui, Wellington, Blenheim, Nelson, Westport, Hokitika, Christchurch, Timaru, Oamaru, Wanaka, Queenstown, Dunedin, and Invercargill. Unless your Air NZ flight comes as part of a package, booking via their website is generally cheapest. Air NZ is a Star Alliance member. Note that flights from and to smaller centres are often on small turboprop planes with limited space for bulky hand luggage.

The main trunk routes (Auckland, Rotorua, Wellington, Christchurch, Queenstown) are also served by Qantas, a One World member. Pacific Blue, a subsidiary of Australia's Virgin Blue, also operates out of Auckland, Wellington, Christchurch and Dunedin. Being flexible with travel dates is an advantage here.

Smaller airlines offer services to locations such as Great Barrier Island, Coromandel Peninsula, Mount Cook, Milford Sound, and Stewart Island.

Travelling to Auckland from within NZ by car, bus, or train

Many international visitors hire a rental car as their main means of transport within New Zealand. While a little more expensive than bus or train, the latter bypass many places of interest. When they go, they usually don't go very frequently. For example, there is only one train a day between Auckland and Wellington in each direction, even if the train ride is renowned for the scenery. Buses are more frequent and have a wider network but are often not much cheaper than flying. In addition to a couple of nationwide operators, many bus lines operate regionally to centres of touristic interest such as the Bay of Islands, Rotorua, or the Coromandel, and represent a good choice for individual travellers with a few days to spare.

If travelling by rental car, you should be aware that:

  • Rentals cars in NZ generally come with unlimited kilometres (a typical round-trip for first-time visitors on a three-week holiday takes 5000-6000 km), full insurance with a significant excess (money to be paid by the renter towards the damage). This can usually be reduced considerably by paying an extra daily fee. There is no such thing as a distinction between LDW and CDW in New Zealand when it comes to rental cars - if your travel agent tells you otherwise, then that's probably because they or their wholesalers are trying to cater to an American market.
  • Rental cars are unfortunately recognizable as such, making your vehicle a burglary target in many areas, especially in the North Island. This includes some National Parks and other rural areas frequented by tourists. Do not leave valuables in your car, not even in the boot. Leave them at your accommodation or carry them on you. Bring a laptop lock for motel rooms.
  • While most international chains are present in NZ, local hire companies often offer better deals. Beware of ultra-cheap baiting offers - these usually apply to long-term out-of-season rentals only.
  • Some rental companies have a swap service for travellers crossing Cook Strait between Wellington and Picton. You leave your rental car in Picton and get a new one in Wellington. These companies are generally more expensive, but it saves you the ferry fare for the car and gives you the added flexibility of travel that foot passengers on the ferry enjoy.
  • If you like adventure, you might want to head off sealed road occasionally. Areas such as the top of the Coromandel Peninsula, or Highway 38 through the Ureweras are examples. Be aware that some rental contracts prohibit you from driving on some or all unsealed roads.
  • 91 octane unleaded petrol at the time of writing in NZ costs $1.95 per litre.
  • New Zealanders drive on the left hand side of the road, and give way rules differ slightly from most other countries with left hand drive. Ask your rental company for a brochure and advice.
  • A popular way of combining a rental vehicle with assured accommodation is to hire a motorhome. Be aware that many motorhome rental companies try to give you the impression that you can camp anywhere in New Zealand on the side of the road. This is not so. Some areas, e.g., Thames-Coromandel, prohibit it completely, in most other cases free overnight parking is restricted to specific locations only or requires a self-containment certificate. The latter requires the camper to be fitted with waste water tanks and a toilet. Even if your camper has these, many rental companies do not provide a certificate. In some areas, we would not recommend overnight parking for security reasons. If you see broken glass or beer cans/bottles in your candidate night spot, it is a good idea to move on.
  • The speed limit outside built-up areas in NZ is 100 km/h. However, in many cases you will be forced to travel much slower than that. Motorways exist in the immediate vicinity of big cities only. A highway may be a narrow, winding gravel road even if the speed limit is 100 km/h, and even where it is sealed, you will often find yourself stuck behind slow trucks. Take time and enjoy - the 700-or-so km from Wellington to Auckland can be done in a day if you start very early and are happy to arrive very late. Budget at least 10 hours without breaks.
  • When on the road, beware of obstacles such as livestock, adverse weather and road conditions, slips, and accidents. Note that the coastal route between the Coromandel Peninsula and Auckland is currently closed near Kawakawa Bay because of a slip.
  • Parking in the vicinity of the ISITA2008 is rather hard to come by and expensive unless you stay at the Langham or another hotel with guest parking. Night parking in the streets around the Langham is not recommended.

When approaching Auckland from the South, be aware that many motels in the South Auckland area are quite run down (a hotel is generally the same as a pub). When it comes to motels, your best bet north of Hamilton is at Auckland Airport, or to the Northeast around Thames. If you have a campervan, stay at Miranda Hot Springs or at one of the regional parks in the area. There is also a very nice regional park (Ambury Farm Park) with camping facilities not far from Auckland Airport in Mangere.

If coming from the North, Waiwera or Orewa are reasonable choices, as are the beautiful regional parks at Tawharunui, Mahurangi and Shakespear for campervan users and tenters.

Getting from/to the airport to your accommodation and the venue

The venue of ISITA2008 is the Langham Hotel at the corner of Symonds Street and Karangahape Road at the southern end of Auckland's Central Business District. The main entrance is on Symonds Street. If you are trying to locate the hotel in a travel guide, please note that your guide may show a Sheraton Hotel in its place.

The only transport from Auckland International Airport to Auckland City is by road. Travel times to downtown vary between 25 minutes at night or in the early morning and an hour or more during rush hour.

Airbus

The Airbus runs approximately every 15 minutes between 5.15 am and 10 pm from the airport, and the first stop in the city is right outside the Langham Hotel. This is your cheapest option for travelling into the city unless you arrive late, in which case an airport shuttle is the next best choice. Return fare is NZ$22.

The YHA is behind the Langham Hotel, and the stop for the return journey is exactly between the YHA and the Langham. If you are staying at the Quest on Cintra, also get off at the Langham and continue to walk down Symonds Street for another 200m or so until you see a small street going steeply downhill on your right on an intersection with traffic lights. Cross here and go down the small street. Cintra Lane is next on your right a few metres down and it's even smaller.

If you're staying at the Kiwi International Hotel, you may also get off at the Langham, continue along Symonds Street for a few metres and turn left into City Road. Walk straight along City Road past the back of the Langham Hotel and the YHA and straight down the hill. The street at the bottom of the hill is Queen Street, and the Kiwi is to your left a few metres up Queen Street on the opposite side. You'll need to walk down their driveway as the reception is at the back.

Passengers for the Airedale get off two stops further and backtrack up Queen Street. Look for a wedge-shaped building on your left. The Duxton is probably a little too far for walking with luggage. If you absolutely want to, get off at the Langham, backtrack a few metres to the next intersection, and turn right. Follow Karangahape Road for about 400m to the intersection with Pitt Street, then right down Pitt Street for about 200, the right again into Greys Avenue. The Duxton is about 120m down on your right. Shortcutting through the park is not recommended.

Airport Shuttles

Airport shuttles (shared minibuses) are an economical way to get to town if you're arriving outside the Airbus operation hours and you are by yourself or two people travelling together. Shuttles will drop or collect you at the doorstep of your hotel. They cost around NZ$\$25$ per person one-way, but may take detours to drop off or collect passengers in other suburbs along the way. Please keep this in mind, especially on your journey back to the airport, as this can often mean an extra half hour travel time!

Shuttles queue at the airport terminal and you will be directed to the next available shuttle heading in your direction. It may not depart immediately if the driver is waiting for more passengers. For the return journey, ask your accommodation front desk to book a shuttle for you.

Taxis

Taxis will cost you around NZ$60 one-way.

Bus/Train

Contrary to common belief, it is actually possible to get to the city by public bus and train. It's not straightforward: it takes much longer, there's some walking involved, significant risk of delays, some "lower socioeconomic suburbs" along the way, and it's not a lot cheaper than the Airbus, especially if you need to buy a one-way Airbus ticket for your way back. To get to, say, the YHA in this way, you would pay almost the same and you'd have to change at least three times. It does however take you on a tour through Auckland's suburbs that you may find an adventure worth experiencing. So if you arrive early with light luggage and plenty of time to kill, these are your options:

  • Take the free inter-terminal shuttle to the domestic terminal. From there, take the number 380 bus to Papatoetoe interchange and find your way to the Papatoetoe train station about 200 m away. Take a northbound train to the Britomart train station (terminus) from there. You'll be passing through some of South Auckland's most socially challenged areas, and if you think that the trains could have come from a museum, you're dead right. That's where they come from.
  • Ask for the bus stop of number 374 to Pakuranga, and take the bus to Pakuranga Plaza. From there, find a bus that takes you into the city - there are a number of routes. Some run down Symonds Street or Queen Street, which gets you close to conference accommodation.

Note that railway stations in New Zealand are generally just platforms with not much infrastructure around them. Except at Britomart, there are neither ticket offices (you pay on the train) nor food outlets, lockers, or bicycle rentals.

Bicycle

Now this is for the die-hards... Most Aucklanders use cars, and some strongly believe that the city would have no traffic problems were it not for the cyclists slowing them down. If you intend to cycle, be prepared for significant detours, verbal abuse from drivers, attempts to push you off the road, bad road surface, exhaust gases that would get vehicles off the road elsewhere, and sudden showers. Helmets are required by law. Your quickest option if you have brought your own bike is to pedal off in the direction of Manukau City until you hit the railway line, find yourself the nearest station and take a train from there.

If you want to cycle nevertheless, then head left at the intersection with the big flag, through the next roundabout, and left again once you're out of the industrial area. Now you're away from the crowds - bypass them by cycling in a big curve, heading for Mangere (suburb with a small volcanic hill). Then take the old Mangere Bridge to Onehunga, dodge the trucks and make for (N)One Tree Hill with the Obelisk in front of you for some proper orientation. From there, head two km or so to the west and then to the city along Mt. Eden Road. You'll eventually end up on Symonds Street.

General travel advice for New Zealand

The ISITA2008 local committee all enjoy New Zealand as a special place, and we'll be only too happy to send you in the right direction if you ask us. Here are some general hints if you intend to spend some time here (which is highly recommended!):

  • Ensure you have travel insurance. Note that New Zealand has practically no reciprocal health care schemes with other countries - if you're used to your own public health insurer providing cover in other countries, check that this explicitly includes New Zealand.
  • The busy season in New Zealand is from November to April. During this time, accommodation in scenic areas can be hard to get, especially for more than a couple of nights. If you plan to travel around, we suggest that you book about 2-3 days ahead - this seems to be the best compromise between flexibility and availability. The same applies to tours and cruises in some areas.
  • Bring: summer clothing (it can get warm and humid), a sweater or two (it can get chilly at night and when it's windy), rain- and windproof clothing, and sturdy footwear. If you plan to do the Tongariro Crossing or any other alpine track in New Zealand, you need proper equipment including polypropylene underwear, gloves, hat etc.
  • Mains voltage in NZ is 230V, 50 Hz. Don't rely on frequency stability, though.
  • New Zealanders usually don't leave tips, and neither need you.
  • Beware of dangerous rips on surf beaches (beaches with big waves). The quiet spots are the most dangerous. Swim between the flags and go home when the life guards go off duty. Notorious beaches include those at the Auckland West Coast and popular Hot Water Beach on the Coromandel. If you get caught, swim parallel to the beach.

See anything that's missing? Anything incorrect? Please e-mail ulrich@cs.auckland.ac.nz.